Information Technology Services

Experienced system integration and assessments, quality assurance, and integrated testing.

FITS provides comprehensive Information Technology Services to the industry. We will assist clients in achieving their business and technical objectives by providing solutions that deliver measurable results. Our professionals apply broad business and systems analysis expertise coupled with adaptive project leadership to meet the strategic goals of our clients.

FITS provides a wide range of services that include assessments of the current technology state, vendor evaluation and selection process, integrated testing and customized training labs:

  • Provide Project Managers who act as a bridge between business operations and technology
  • Gather and document business requirement documentation that impacts technology
  • Develop integrated technology and business project plans for scheduling, testing and deployment
  • Assign experienced system users as testing resources
  • Create and maintain integrated technology architecture diagrams
  • Define future state technology support models for all internal and external systems
  • Define technology related conversion requirements for the future state model

We will perform gap analyses and downstream impact reviews, gathering and documenting business requirements based upon our assessments. In addition, we will document the functional and technical specifications that correspond to the business requirements that can be addressed through a technology solution. We will oversee the design and development process, facilitate integration and user acceptance testing, design quality assurance controls, and implement training programs. Our technical writers will author procedure manuals and memorialize all protocols, while the technical staff completes the final installation and provides post-implementation support.

FITS has a proven track record as the primary integrator for clients that have made substantive changes to their core platform. We have in-depth knowledge of the operating systems offered by the major system vendors in the marketplace. In addition, we are well-versed in support systems such as compliance and regulatory reporting, derivatives processing, data warehousing, performance reporting, retirement services, and risk management.  This varied background has enabled FITS to provide invaluable services to clients undergoing system conversions.